About Varengold Bank AG
Varengold Bank AG is a German bank that was founded in 1995. We have offices in London and Sofia, but are at home in Hamburg, which is not only Germany’s 2nd largest city, but also one of the most livable places in the world. Our core business areas are Marketplace Banking and Commercial Banking.
Especially in Marketplace Banking, we see tremendous growth potential, because too many people and companies still have no access to capital or even banking services. We consider it our fundamental job as a bank to help change that. And we believe that the best way to do so is by supporting peer-to-peer (P2P) credit platforms in growing their businesses. These FinTechs can provide funds more efficiently, more effectively and on a much greater scale than we could directly.
Join us and help us become THE bank for the marketplace lending industry and a preferred partner of FinTechs by being fast, technology-driven and solution-oriented.
Location - Hamburg, Germany
TEAM LEAD (M/F/D) CUSTOMER SERVICE BANKING
Full time, unlimited
This position is newly created to expand the Customer Service team. You will be directly involved in the design and content direction of the team. You will be responsible for:
technical and disciplinary management of a team of currently five employees plus student trainees.
(Partial) project management in the area of Account Opening & Transaction Banking.
Assuming responsibility for day-to-day operations.
Contact person for our international clients Responsibility for projects in the area of Account Opening & Transaction Banking.
Expert implementation of process optimization in the team and in the department as well as across departments.
A degree or training enables you to deal with complex issues.
Theoretical knowledge coupled with several years of practical know-how in customer service and account management.
Experience in leading a team and projects
Fluency in German and English. Any other language is welcome.
Communication at eye level. You convince and inspire.
High degree of decisiveness and creative drive.
You are satisfied when customers are enthusiastic.
The chance to become part of a successful bank with a clear mission that is worthy of support.
Flat hierarchies that ensure that decisions are quickly put into practice.
A company culture that supports personal development and combines the energy and outside-the-box thinking of FinTechs with the business-mindedness and respectability of a bank.
Competitive fixed and performance-related pay as well as numerous other benefits.
Attractive offices in a privileged location with stunning views of the Elbe river.
Have we sparked your interest and the job suits you? We look forward to receiving your application, including your salary expectations and availability. Please use our career page https://www.varengold.de/en/career/job-offers/
or by mail to email@example.com.
If you have any further questions, don't hesitate to call Bianca Stockhausen +49 40 66 86 49 18.
Let's shape the future of banking together!