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About Varengold Bank AG

Varengold Bank AG is a German bank that was founded in 1995. We have offices in London and Sofia, but are at home in Hamburg, which is not only Germany’s 2nd largest city, but also one of the most livable places in the world. Our core business areas are Marketplace Banking and Commercial Banking.

Especially in Marketplace Banking, we see tremendous growth potential, because too many people and companies still have no access to capital or even banking services. We consider it our fundamental job as a bank to help change that. And we believe that the best way to do so is by supporting peer-to-peer (P2P) credit platforms in growing their businesses. These FinTechs can provide funds more efficiently, more effectively and on a much greater scale than we could directly.

Join us and help us become THE bank for the marketplace lending industry and a preferred partner of FinTechs by being fast, technology-driven and solution-oriented.


Location - Hamburg, Germany

TEAM LEAD (M/F/D) CUSTOMER SERVICE BANKING

Full time, unlimited

HR

Your responsibilities:

    This position is newly created to expand the Customer Service team.  You will be directly involved in the design and content direction of       the team. You will be responsible for:
  • technical and disciplinary management of a team of currently five employees plus student trainees.
  • (Partial) project management in the area of Account Opening & Transaction Banking.
  • Assuming responsibility for day-to-day operations.
  • Contact person for our international clients Responsibility for  projects in the area of Account Opening & Transaction Banking.
  • Expert implementation of process optimization in the team and        in the department as well as across departments.

Your profile:

  • A degree or training enables you to deal with complex issues.
  • Theoretical knowledge coupled with several years of practical   know-how in customer service and account management.
  • Experience in leading a team and projects
  • Fluency in German and English. Any other language is welcome.
  • Communication at eye level. You convince and inspire.
  • High degree of decisiveness and creative drive.
  • You are satisfied when customers are enthusiastic.

HR

YouR Benefits:


Your Application:

Have we sparked your interest and the job suits you? We look forward to receiving your application, including your salary expectations and availability. Please use our career page  https://www.varengold.de/en/career/job-offers/   or by mail to want-to-work@varengold.de.

If you have any further questions, don't hesitate to call Bianca Stockhausen +49 40 66 86 49 18.

Let's shape the future of banking together!


Varengold Bank AG | Große Elbstraße 14 | 22767 Hamburg | Tel +49.40.66 86 49 0 | Fax +49.40.66 86 49 49 | want-to-work@varengold.de | www.varengold.de

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